Xcel Energy Assistance
The Action Center provides Xcel Energy Assistance using Energy Outreach Colorado (EOC)'s Bill Pay Assistance Fund. Xcel bill payment assistance is funded by Energy Outreach Colorado and the generous donors of the Action Center.
To qualify for assistance, your household must meet the following eligibility guidelines:
• Your Xcel account must have a past-due balance
• Your service address must be located within Jefferson County or the City and County of Denver
• Your Xcel account cannot have received assistance through EOC's bill pay program from any partner agency since October 1, 2026
• Your household must be at 80% of the Area Median Income (AMI)
If your household meets these eligibility guidelines, please fill out a request form below for Xcel Energy Assistance.
Each Wednesday at 9:00 AM, the Xcel Energy Assistance request form opens and remains open until 6:00 PM the following Tuesday (or until the maximum number of requests has been received for the week). Staff will review your request form for eligibility and call you back the following Wednesday between 9:00 AM and 4:00 PM to set up an Xcel Energy Assistance appointment. The number of requests accepted each week varies based on staffing capacity and funding availability. If our request form is currently closed, please check back next Wednesday at 10:00 AM.